Conditions of Use

Terms of sale transactions and Medieval Decors including shipping management company is managed by the Medieval Decors Belgium company number 0841054435.

Terms and conditions – Medieval Decors

Fields of Application and Modification of Terms and Conditions

These general conditions of sale apply to all orders placed on the site MedievalDecors.com.
Medieval Decors reserves the right to modify or change at any time these terms and conditions of sale. If modified, it will be applied to each order the general conditions of sale at the date of the order.
These conditions of sale are available only from a link on every page of the site www.MedievalDecors.com.

Terms and conditions – Medieval Order Decors

We are committed to accepting any order in terms of these general conditions of sale.
To place an order, you must have previously registered as a member and have identified Medieval Decors (Username and password).
Please note that we will respond to your order within the limits of the availability of items.
If the products prove unavailable after your order, we will notify you by email or phone and invite you to cancel or change your order.
By confirming your order, you accept all these terms and conditions of sale available to you on the site. You also acknowledge having had a thorough knowledge and give up, therefore, to take advantage of any contradictory document.

The command can not be resolved by secure payment by credit card or Paypal directly on the site secure payment Ecwid (third party to manage your shopping cart). An order by bank transfer is also possible but does not ensure prompt delivery and is therefore not preferred.

If payment is made by credit card, the order will be sent after confirmation of payment by the bank.
Medieval Decors reserves the right to refuse payment by credit card, in this case it will notify you by email or telephone and will offer another means of payment.

You can track your order at any time, via the link “My Orders” on the site in your preferred area (After entering the username and password).

Terms of Payment

- By credit card:
Payment is made on the servers of our secure banking partner (Ecwid) via Paypal. This implies that no banking information concerning you is transmitted via the site Decors.com Medieval: Medieval Decors has no access to that data. Payment by credit card is perfectly secure, your order will be recorded and confirmed upon acceptance of payment by the bank.

- By Paypal:
Payment is made on secure servers of our partner bank (Paypal). This implies that no banking information concerning you is transmitted via the site Decors.com Medieval: Medieval Decors has no access to that data. Payment by Paypal is perfectly secure, your order will be recorded and confirmed upon acceptance of payment by the bank.

- By bank transfer:

This payment must be initiated by the customer from his bank. The customer support will ensure all costs from the transfer (transfer fees, exchange fees …).

The Customer shall transfer the exact amount in euros to the account of Medieval Decors shown below:

Beneficiary account (IBAN): BE95 0688 9397 4558

Beneficiary BIC (SWIFT): GKCCBEBB

Beneficiary Name: Medieval Decors

Communication: Enter your name and e-mail.

Medieval Decors validate the receipt of payment (after 5 days) and will trigger the delivery standard.

Terms and conditions – Medieval Decors Photos and Product Descriptions

Photos are available for information only and are not contractual.
We remind you that most of the set pieces for sale on the site are sold according to the option selected by the customer, painted or unpainted.

Each of the sets were sold painted hand painted so unique. The photos are an idea of ​​color scheme used, in which the client can expect. Similarly, the process of pouring the resin into the mold unique for each product gives slight variations or imperfections in terms of sculpture.

Some faults, easily correctable by Hobbyists used, are to be expected by the customer.

Terms and conditions – Medieval Price Decors

Prices are quoted in Euros and inclusive of all taxes excluding postage possible.
The fragile and heavy elements in resin requires turning on the specific packaging and the use of expensive mail service.

For that, the postage and packing for Europe, amounted to € 6 per order. Medieval Decors reserves the right to refuse an order if the shipping was excessive and related refund when the customer the amount received.

Shipping costs for orders shipped outside Europe are subject to special pricing. The price will be shown when you choose the delivery area, and you click the “Recalculate” button.This information will be requested during the phase of entering your contact details of the order.

We reserve the right to change prices at any time, but we are committed to apply the current rates that were displayed at the time of your order.

Medieval Decor – Stock and Delivery

The order will be sent to the delivery address specified in the input phase coordinates of the order. The delivery address may be modified upon payment by Paypal.

The order will be sent after receipt of payment.
Medieval Decors has a large stock of products and will make every effort to ship any product in a timely manner or simply refuse the order by paying the buyer.
Most of our orders are shipped within 48 hours and are delivered in 3-5 working days.

In cases of prolonged rupture or permanent (temporary or permanent unavailability of the product chosen) we will a voucher to the value of unavailable items credited to your next order (This voucher can be redeemed on your request via the contact form from the website or by mail) or section may be replaced by other items of your choice of equivalent value.

In case of termination of temporary short-term, the delivery can be delayed or delivery will be made in installments at the expense of Medieval Decors.

Terms and conditions – Medieval Decors withdrawal clause

Products purchased on the site www.medieval Decors.com are subject to the rights of exchange or refund provided for by law within 10 days of receipt of the product.
To qualify for this right, simply return the item in its original packaging in order to make the refund or exchange the product, the cost of returning the products to be borne by the Customer.
Proceed first by sending an email to: sales@medievaldecors.com and we will send you a good return.

Terms and conditions – Medieval Decors Warranty

All products purchased on the site www.medieval Decors.com are subject to a guarantee in case of defective products.
If an anomaly is detected on a delivery, please contact us by e-mail through the contact section of the site, Medieval Decors describing precisely the problem.
Medieval Decors will tell you what to do in order to provide the missing pieces or defective, exchange the product for the same or in full or partial refund of the product if it is impossible to exchange the same or for sending defective or missing parts.
Retention of: Medieval Decors retains title of goods, under the law of May 12, 1980 and subsequent legislation, and therefore the right to resume them until full payment of the purchase price. However the risks of goods will be transferred to the buyer upon delivery.
Force majeure event or serious: Medieval Decors can not be held liable to the purchaser or construed as failing to meet its contractual obligations in the event of force majeure or a serious event such as: strikes, fires, natural or other disasters, but are not limited.

Terms & Conditions – Privacy and Medieval Decors Data Protection Act.

We pledge to maintain confidentiality regarding the information you provide.
None of this information not be disclosed to third parties other than partners Medieval Decors and with your consent only.

Pursuant to section 27 of the Data Protection Act of 6 January 1978, you have the right to access and rectify data concerning you. All you need to do to access “Change my details” available in your preferred area (After entering the username and password).

Medieval Decors.com contact:
E-mail: sales@medievaldecors.com
For the contact form: Contact Medieval Decors